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Privacy policy

Last updated: January 8, 2026 
 

This Privacy Policy page explains how we collect, use, and protect information when you visit our website or submit information through our forms.

1. Information We Collect

We may collect the following information:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project details

  • Any information you voluntarily submit through our forms

 

We also collect limited technical data through analytics tools, including:

  • Browser type

  • Pages visited

  • Device information

 

This information is automatically collected through Google Analytics and Wix Analytics.

2. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Provide pricing or service information

  • Qualify potential clients

  • Manage communications

  • Improve website performance

  • Send important service updates

 

If you opt in, we may send occasional marketing or informational emails. You may unsubscribe at any time.

3. Where Your Data Is Stored

Form submissions are stored securely within:

  • Wix

  • Pipedrive CRM

 

We use these systems to manage communications and client relationships.

We do not sell personal information to third parties.

4. California Privacy Rights

As we operate in California, residents may request:

  • Access to their personal information

  • Correction of inaccurate data

  • Deletion of personal information

 

To submit a privacy-related request, please contact:

compliance@permits-pipeline.com

We will respond within a reasonable timeframe.

5. Data Retention

We retain submitted information only as long as necessary to:

  • Evaluate service fit

  • Manage client relationships

  • Maintain required business records

6. Data Security

We implement reasonable administrative and technical safeguards to protect personal information. However, no internet transmission is completely secure.

7. Third-Party Services

Our website uses:

  • Google Analytics

  • Wix Analytics

 

These services may collect usage data in accordance with their own privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

9. Contact

For privacy questions or data requests:

compliance@permits-pipeline.com

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